- Can I Return Home Decorators Items To Home Depot?
- How to Return Home Decorators Collection Items
- What is the Home Decorators Return Policy?
- How to Return an Item to Home Decorators
- How to Exchange an Item at Home Decorators
- How to Cancel an Order with Home Decorators
- How to Get a Refund from Home Decorators
- How to Contact Home Decorators Customer Service
- Home Decorators Return Tips & Tricks
- The Bottom Line – Home Decorators Return Policy
If you’ve purchased an item from the Home Decorators Collection at Home Depot and need to return it, you can do so by following these steps.
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Can I Return Home Decorators Items To Home Depot?
Home Depot and Home Decorators Collection are two separate companies. However, you may return Home Decorators Collection items to any Home Depot store.
How to Return Home Decorators Collection Items
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
What is the Home Decorators Return Policy?
Most Home Depot stores will accept returns of unused and unopened merchandise within 180 days from the date of purchase. If you purchased your item from HomeDepot.com, you have 365 days to return it. For all returns, you’ll need to present a valid photo ID and the credit card you used for the purchase. If you don’t have your original receipt, the store may be able to look up your purchase using your credit card information or phone number.
How to Return an Item to Home Decorators
If you need to return an item to Home Decorators, you can do so by taking it to your local Home Depot store. You will need to bring your original receipt or packing slip, as well as the credit card you used to make the purchase. Returns without a receipt may be accepted at the discretion of the store manager and will be refunded as a store credit.
How to Exchange an Item at Home Decorators
At Home Decorators, we want you to be satisfied with your purchase. If for any reason you are not happy with an item, you can return it within 60 days of the purchase date. To make a return, please follow the steps below:
Call our customer service team at 1-800-456-7738 to get a return authorization number. Pack the item(s) you wish to return in the original packaging (if possible). Include a copy of your packing slip and the return authorization number you received from our customer service team. ship the item(s) back to us using a shipping method of your choice. We recommend that you use a shipping method that provides tracking information so that you can confirm delivery of your return.
Once we receive your return, we will process it within 7-10 business days. If you paid by credit card, we will credit your account. If you paid by check or money order, we will issue a refund check within 14 business days. Please note that it may take one or two billing cycles for the credit to appear on your statement.
How to Cancel an Order with Home Decorators
Call Home Decorators at 1 (877) 704-2425 as soon as possible if you need to cancel an order. You may also be able to cancel the order through your account on the Home Decorators website. If your order has already shipped, you will need to return it after you receive it.
How to Get a Refund from Home Decorators
If you’ve purchased an item from Home Decorators and it’s not quite what you were looking for, you may be wondering if you can return the item to Home Depot. While Home Decorators is a subsidiary of Home Depot, the two stores have different return policies. Here’s what you need to know about returning items to Home Depot that were purchased from Home Decorators.
In general, you can return items to Home Depot that were purchased from Home Decorators within 90 days of purchase, as long as you have a valid sales receipt. Returns must be made in-person at a Home Depot store; unfortunately, online or phone returns are not accepted. You will also need to bring the item with you when you return it.
There are a few restrictions on what can be returned. For example, custom-made items or items that have been assembled cannot be returned. Additionally, clearance items and final-sale items are also not eligible for returns. If you’re unsure whether an item can be returned, it’s best to check with a store associate before attempting a return.
When returning an item, you will have the option of receiving a refund in the form of your original payment method, or receiving store credit. If the item was purchased using store credit, then the refund will be issued in store credit instead.
How to Contact Home Decorators Customer Service
Home Decorators Customer Service can be contacted by phone at 1-877-967-5362, Monday through Friday from 8 a.m. to 8 p.m. EST, and Saturday from 9 a.m. to 6 p.m. EST, or by email at [email protected]
Home Decorators Return Tips & Tricks
If you’re not satisfied with a Home Decorators Collection product, you can return it within 180 days of the date you received the product. You can return most items to your local Home Depot store or by contacting Customer Service at 1-800-993-8677 to arrange a return. If your item was delivered by truck, please call 1-866-325-4556 to schedule a pickup.
The Bottom Line – Home Decorators Return Policy
The Home Depot return policy is one of the most generous in the industry, and you can return almost any product purchased in store or online within 180 days, as long as you have your original receipt or packing slip. This applies to both regular-priced and sale items, with a few exceptions.